Duty of Care - MiFID II

The Markets in Financial Instruments Directive (“MiFID”) I & II are European Union laws that provide harmonised regulation for investment services across the 30 member states of the European Economic Area (the 27 Member States of the European Union plus Iceland, Norway and Liechtenstein). The main objectives of the Directives are to increase competition and consumer protection in investment services and they have significantly changed how EU financial services markets operate and how financial services companies conduct their investment businesses.

Duration Approximately 3 hours
Target Audience Client Relationship Managers and other client facing staff
Attendance Preferred number of attendees for the Power Class is 15
Objectives and scope At the end of the Power Class, the participant will be able to:

  • Explain the rationale of MiFID and the different MiFID classifications as well as why/how MiFID is applicable to [Client],
  • Apply the firm’s procedures to correctly classify, document and internally communicate client MiFID profiles,
  • Understand that no Treasury products will be offered to the firm’s customers if MiFID classification is not in place,
  • Explain related obligations towards clients – Best Execution, conflict of interest, inducements and the firm’s Terms of Reference & other legal documentation
Methodology Using Powerpoint presentations and case studies participants will be encouraged to:

  • Make accurate MiFID client classification decisions in accordance with existing procedures
  • Understand when and how to escalate issues that they cannot resolve by themselves
  • Be responsive in addressing MiFID related client queries
Course Material Aside from having access to and pre-reading the firm’s MiFID procedures, it is not anticipated that participants will receive any course material
Language English

Duty of Care - MiFID II

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